Web design agency – website design & creation

We included this question first because it’s often the first thing that springs to mind before designing a website. Whether you’re still doing research on Google or you’ve already started browsing web design services, this question will always be on your mind. Without further ado, here is the answer: it depends! The moment you hear this is when the disappointment usually sets in but keep reading for a better explanation. Your website design depends on many factors including the number of pages that require a specific design, the number of pages to integrate, the number of languages, the platform used to create your website, the features that you want integrated (online store, newsletter, chat, secure browsing for customers, booking or payment features, etc.). We could go on forever but the easiest thing to do is contact us to get a fair price quote and more personalized explanations about your project. For the brave souls that want to continue reading this section, here are some other factors to consider. One factor that greatly influences the cost of website design is of course the agency that is responsible for designing your site. Essentially, not all agencies in Montreal (and elsewhere in the world) will have the same hourly rate or the same working methods. As a customer, you can easily identify the factors that can influence the price of your site: will you use custom-made or pre-made website templates? Do you want personalized support? Above all, don’t hesitate to ask every question you have in mind. It’s important to understand each line of the quote you receive in order to make the right choice. Your web agency will always be willing to answer your questions and justify their price if it’s fair. Since each case is different, it’s possible that these last few explanations haven’t managed to give you the answers you wanted. If this is the case, we encourage you to contact us and receive a free quote. At My Little Big Web, there are no salespeople! One of the founders will call you directly!

Yes. Nothing is more frustrating than having to repeat yourself over and over again because you keep switching between intermediaries throughout your website design project. Between having a project manager that is absent that day, a salesperson who doesn’t understand you or many back-and-forth exchanges to answer a simple question, your patience can wear thin. Before founding My Little Big Web, we were also customers that experienced these kinds of annoyances. That’s why we decided to put our clients in direct contact with the development team via our internal project management tool or simply by phone if you feel more comfortable. You can easily ask your questions and receive a quick response from the person in charge of creating your website. Keep in mind, however, that your website design requires the teamwork of several specialists (graphic designer, programmer, integration specialist, project manager, etc.). As such, it’s possible that the programmer doesn’t have the answers to all your questions. In such a case, they will defer to the most qualified person to answer your questions within the agency and will put you in touch if necessary.

Throughout the process of creating your website, you will be assisted by a user experience specialist (most of the time, one of the co-founders of My Little Big Web who was in charge of user experience for several websites at Microsoft). You will benefit from expert advice for creating a high-performance website that meets your customers’ expectations. Moreover, you can contribute as much as you want to the project and interact with our various specialists to share your opinion and get feedback. We may be experts in web marketing and website programming but we don’t know your company and customers as well as you do. Even though we have experience working with most industries, the clients you target and your communication methods may not be the same as your competitors. Sharing information with one another is very important and helps us put our technology and expertise at your service. At My Little Big Web, we don’t have 1000 clients (we wouldn’t be able to maintain our quality standards). We want to maintain a reasonable size to enable close relationships with our customers and support them in a personalized manner. Getting the perfect result, an attractive website that functions as it should, involves communication. You can consult our portfolio or our numerous client testimonials to get an idea of the work we can perform for you.

Excellent question. We don’t pretend that we’re the best web design agency in Montreal. That would involve being familiar with all of them (which is not our case) and defining evaluation factors that only you can define since it’s your project at stake. However, we can detail the features that define us the most and what our customers appreciate about working with us. First, we highlight our human side and our humbleness. We are simply a passionate team that enjoys getting up in the morning to do what we love. We strive to share our knowledge and good humour so we can offer the highest quality of service. Second, we are completely transparent with our customers. We explain everything we do, including how we calculate our prices, and introduce you to every project contributor so you can be fully involved. As previously explained, we want to maintain a manageable scale to facilitate close relationships with our customers. The two founders, Eugenie and Maxence, each lead one side of the business in pursuit of their mission: make the web accessible to all companies, whether little or BIG. All of our clients are important to us. There are no small clients at My Little Big Web. Finally, the websites we create mainly use WordPress technology so that you can be as autonomous as possible. Today, one in every 3 sites worldwide uses WordPress. You can rest assured that you have full control over your website and we even offer a private training session with your web designer. During this training, you can ask them any questions you want.

Yes. We encourage our customers to involve themselves as much as possible in their website design. Since we only do the customization, the more you get involved, the more we can offer you a website that reflects your brand. Moreover, we take great pleasure in learning from our clients. This helps us broaden our knowledge of the different business sectors our clients operate in. From day one of your website design project, we give you access to our online project management platform so that you can centralize all your documents and messages in one location. This platform will be the focal point of our various exchanges (you can still call or meet us at the agency any time). You can request phone or face-to-face appointments whenever you want to meet our various experts contributing to the project (developers, integration specialists, graphic designers, translators, editors, project managers and web marketing specialists). Our goal isn’t to hold off on designing your website while we wait for your instructions. We proactively bring new ideas to the table and give you unrestricted access to our expertise. Don’t hesitate to ask us all the questions that you have in mind and ask us for our opinion. The more your site responds to your needs, the more you will be satisfied with our services and the more trust we will build.

There is a good chance that redesigning your website will increase your sales. An increasing number of companies contact us to benefit from our expertise in “user experience optimization” as part of their website creation or redesign. Many websites are no longer adapted to new online communication methods (including mobile devices such as tablets and smartphones), reducing the number of visitors that use their platforms. Others need to be updated to better reflect the company’s brand image. If you wish, you can contact Maxence (one of the founders of My Little Big Web) at +1 514 572-7758 for a free analysis of your website’s user experience. Within a few minutes, you can find out if your site needs to be improved and get concrete examples of the various improvements that we recommend.

Yes. We have an in-house team of writers and translators who can assist you with the creation, revision and optimization of your content. We can also give you guidelines for writing and organizing your content. Whether you write your own content or you need a higher level of support, we can adapt to your needs and provide you with the most appropriate resources. If you want us to write, optimize or translate your content, we will send you the final version before integration so you can look it over, make any changes you wish and approve it before it appears online.