SEO Agency Montreal

I found the team very professional, readily available and attentive to my needs. Of course, creating a website requires a lot of imagination, but the ideas I had were listened to and respected. The personalized, recorded training is a really good idea, because I can refer to it and share it with my colleagues if I need to. I really appreciated the fact that you tried to make me self-sufficient once the site was delivered.

I really felt supported from beginning to end. Everything was very clear and transparent from the moment we submitted our proposal. In addition to the client support, the services are right in line with what we asked for (even in terms of animations), so our experience has been very positive. The Basecamp exchange platform is very easy to use and stays up-to-date (keeps track of all exchanges). Things went really well with the teams, so I have only positive things to say about this experience.

Frankly, I can’t really think of any negative points to mention. I had to familiarize myself a little with Basecamp (the exchange platform), but all the instructions were very clear. Support was very responsive, and I never had to call the team repeatedly or anything. It’s really what I expected, and you’re a pleasure to work with!

I am satisfied with the SEO services. I’ve relied on the team for 4 or 5 years. I’ve always appreciated the service. Every year our site gets bigger and stronger. I don’t think I have anything to do with it; it’s really you who do it! I really feel that Marie (who works on my case) really wants to help me and is interested in the site. So yes, the results are there and it’s worth it.

I spoke with Cédric and Anaïs who were very accommodating regarding my work schedule. They adapted their communications to my level of knowledge. I had already seen on your website that you were very people-oriented, so I had no doubt that it would work out well. Plus, I’d seen the pictures of your dog, and that’s all I needed to be sure that the project would be as important to you as it was to us.

Honestly, it always goes well. Communications are effective. The quality of the work (texts, visuals) meets my standards. I also appreciate the team’s proactivity when there’s a problem on our side (like our server crashing, at one point). It saved me a lot of trouble to have you flag the issue so that I could then take steps on my own to fix it. I appreciate this type of collaborative partnership.

I was looking for a company that I could trust and that I could really connect with. An agency that responds quickly to its customers, that is close to its clients, and that takes the project to heart. With My Little Big Web, I’ve really found that rare gem. The return on investment is really there. I never hesitate to recommend your services whenever I have the opportunity. You’re reliable, efficient and competitively priced. We get our money’s worth.

I find the team really learned to work with me, and adapted to what I do and don’t know. Honestly, you’re the first agency to deliver on time!  To date I’m really very satisfied, and even internally there’s never been any question of saying: “Oh well, we can ask another agency so we can compare prices“. No, no, you don’t understand. I’ve got my team and my way of working!

Despite the fact that my company is small, I really feel that I’m being treated like an important customer. I feel like I’m part of a family (as if you were my cousins). It’s easy to make contact. I really feel that the team takes my project to heart and is in “solution mode”, trying to make things simple for me, despite my lack of technical knowledge. I really appreciate the team’s respect and patience

I like the way the staff respond very quickly to any questions or concerns. Whether the issue is big or small, you always take the time to communicate and explain the process. Even if we don’t understand everything that goes on behind the scenes, you manage to minimize stress and always make us feel part of the process. You’ve always respected the fact that we have a brand image to maintain.